I went to the Atlanta Show and spoke with the Guzzi Rep. When I told him I was considering a new Guzzi as soon as my 72 Eldorado wore out, he smiled and said that we needed to show loyalty to the brand and buy a new one at least every 20 years. I was not put off by his approach or statements. Maybe he had already been beaten up by previous loop owners. Anyway he was considerate and helpfull as he was trying (very hard) to sell me a new one. Joe in Atlanta 1972 Eldorado ----- Original Message ----- From: <guzz-@comcast.net> To: <Loopfram-@topica.com> Sent: Monday, January 19, 2004 7:25 PM Subject: RE: Atlanta Moto Show.....Guzzi doing it's thing!
Last summer I stopped by a nearby Suzuki dealer to by a new helmet. I was
riding the Eldo and parked near the front door.
The owner and his salesman came out to have a look,and invited me on a
run the shop was putting on the next Sunday.Since then I have bought a set of tires,a wheel bearings, they found two bad ones, one in each wheel. I had them replace all 4. I think they charged me about $11.00 each. (installed). As I was leaving the shop the owner told me'come back anytime,its good for business to have some older bikes sitting in my parking lot'.
BTW- I made the Sunday run,at the first scheduled stop I begged out, they
be too young and fast for me to play with.
Ron B
I got the exact same attitude from the local dealer here in town. As soon as I mentioned I have an old Guzzi and wasn't very interested in the newer ones, he turned around and walked away.
Paul Midlothian, Va MGNOC#19926 73 Eldo "Elvira" next project 74 Eldo "Daisy"
Prusnek wrote:
A similar thing happened to me at the Cycle World show in Cleveland
a
few years back; after sitting on a new bike to see what it felt like, the rep came up to me and we started talking. As soon as I mentioned that I had just restored a '71 Ambo, it was like a switch got turned
off
on the guy. He said 'Sell it and buy a new one', turned on his heel
and
walked away. What's wrong with these people? I realize that they're in the business to sell new bikes, but insulting and pissing off MG
enthusiasts
isn't going to help their cause.
John Prusnek
What REALLY turned me off at the MG display was seeing how the Moto Guzzi reps treated their customers. As I was looking at the bikes I began talking with this fellow. He explained that he owned a 2002 EV with about
3,000
miles on it. He was frustrated that the bike had never seen rain but
was
rusting on the tank, the chrome was peeling and the tranny would not hold the gear. I mentioned to the MG rep that this is something that
needed
to be dealt with and all this rep could do was make excuses about how ALL bikes break down and that he should go and see his dealer. I don't know
about
the rest of you folk but had I been the rep I would have spent a little
more
time trying to appease this guy. If it was my company I would have delivered a new EV to the guy...taken his old one back and made it right.
How is MG to build a reputation with this kind of attitude....and
what
is this poor fellow going to say about Moto Guzzi to his friends?